Download & Setup
Always download Trezor® Suite from the official pages: trezor.io/trezor-suite and follow the getting started flow at trezor.io/start. These pages show the verified installers for Windows, macOS, Linux, and mobile apps.
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About Trezor® Bridge
The standalone Trezor® Bridge (legacy connector) has been deprecated; users should follow the official deprecation and removal guidance and migrate to the current Suite flow or native browser transports. If you have Bridge installed, the support guides include uninstall steps.
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Troubleshooting login & device connection
Common issues: "Trezor® Suite App not working", "Trezor® login not working", "Unable to login Trezor®" or "Error connecting Trezor® account" are usually resolved by: updating device firmware, switching cables/ports, resetting Suite settings, or removing old Bridge installs. If Suite can't detect your device, check firmware versions — older Model One devices may require specific firmware updates to work with modern Suite transports.
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Account recovery & 2FA
If you lose device access, restore using your recovery seed on a new Trezor® or other compatible wallet. Trezor® devices don’t use online passwords for private key recovery; never share your seed. For account-related 2FA resets or third-party service authentication, follow official support channels—do not share secrets in public forums.
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FAQs
- 1. Where do I get Trezor® Suite?
- Download from trezor.io/trezor-suite.
- 2. What if "Trezor® Suite won't detect my device"?
- Try another cable/port, update firmware, reset Suite settings, and remove legacy Bridge per official guides. :contentReference[oaicite:5]{index=5}
- 3. How do I recover my wallet?
- Use your recovery seed to restore on a new Trezor® device or compatible BIP39 wallet. Never share the seed.
- 4. Is Trezor® Bridge required?
- No — the standalone Bridge has been deprecated; follow Suite migration instructions. :contentReference[oaicite:6]{index=6}
- 5. I see "Discovery error" or "Can't verify wallet" — now what?
- Reset Trezor® Suite (Settings → Reset), verify firmware, and consult the discovery-error article in Support. :contentReference[oaicite:7]{index=7}
- 6. Where can I get official help?
- Use the Trezor® Help Center and official guides: trezor.io/support. Avoid unofficial links and phishing sites. :contentReference[oaicite:8]{index=8}